# Terms of service

> The terms for using xReach: eligibility, accounts, listings, plans and campaigns, creator obligations, payments, prohibited content, termination and liability.

- Canonical URL: https://xreach.lol/terms
- Last updated: 2026-11-01

## Terms of Service

Last updated: November 1, 2026

## 1. Acceptance of Terms

By accessing or using xReach ("xReach", "we", "us", or "the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms apply to everyone: visitors, advertisers, and creators alike.

You also agree to our [Rules](https://xreach.lol/rules) and [Privacy Policy](https://xreach.lol/privacy), and, as they apply to you, the [Advertiser Agreement](https://xreach.lol/advertiser-agreement), [Ranking Agreement](https://xreach.lol/ranking-agreement) and [Creator Agreement](https://xreach.lol/creator-agreement), all incorporated here by reference.

## 2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use xReach. By using the Platform, you represent that you meet this age requirement and are legally able to enter into a binding agreement.

Earning as a creator requires a valid X (Twitter) account in good standing. You are responsible for keeping your X account compliant with X's own Terms of Service.

## 3. Your Account

Creators sign in with X. When you sign in, we receive your X handle and basic profile information. Advertisers who buy a campaign plan sign in only after their first payment, with an email link, using the email they paid with. Only an email with a plan or a paid campaign with creator posts (such as a Quick try) gets an account; any other sign-in is signed out. A Quick try needs no account to buy: its private results link is emailed to the address that paid, and that email can sign in later to see it. A leaderboard listing needs no account and gives none: its rank and clicks are on the public leaderboard.

You are responsible for keeping your X account and your email account secure and for any activity that happens through your xReach account. If you suspect unauthorized access, sign out, revoke the xReach connection from your X settings if you are a creator, and contact us immediately.

Once signed in, you can chat with the xReach team ("Chat with xReach"). The chat is for support with your account, campaigns, payments and payouts. Don't use it to arrange payments or deals outside xReach, to share passwords or card details, or to send abusive, illegal or unrelated content; we may close a chat or limit how many messages can be sent. Your reports, campaign concerns and refund requests also appear in your chat. The xReach team can read your chat, and messages are kept as described in our Privacy Policy.

## 4. The Service

xReach is a marketplace that connects advertisers with X creators for sponsored posts. There are three ways to promote. Quick try: one post, paid once, with no plan and no account. Ranking: a listing on a public leaderboard, ranked by the total paid for it (its listing fee plus any raises), shown alongside fixed-price sidebar ad slots; a listing shows its rank and how many times its link was clicked, nothing else. Plans: monthly subscriptions for more campaigns. In a campaign, real creators publish your message on their profiles. Paid links on xReach are marked as sponsored (rel="sponsored").

We do not guarantee specific outcomes, such as impressions, clicks, conversions, or follower growth, from any campaign. Rank on the leaderboard reflects the total paid for a listing, not engagement.

## 5. Listings, Plans & Campaigns

**Leaderboard listings.** A listing is one payment and needs no account. Every listing pays a listing fee of any amount over $0 (there is no minimum and no platform fee), which places it on the public leaderboard with no end date; listings are ranked by their total paid. Anyone can raise any listing at any time: a raise only adds to that listing's fee, buys no posts or creators, and doesn't require being the person who paid for the listing. A listing buys no posts and no creators; listing fees and raises are never refunded, and the Ranking Agreement applies. Sidebar slots are sold at a flat price per spot for 30 days ($100 for spot 1, $100 for spot 2, $80 for spot 3, $80 for spot 4, $50 for spot 5, $50 for spot 6), with no platform fee. Listings and sidebar slots pay card processing (5.5% + $0.40) on top.

**Fees.** xReach charges advertisers one fee of its own: a platform fee of 15% on Quick try, 10% on plan campaigns of what you pay creators (Quick try, plan campaigns, manual offers and added creators); there is none on listings, raises, sidebar slots or plan subscriptions. Every payment also carries the payment processing fee, charged by Dodo Payments (not xReach) and passed through at cost: Dodo takes 5.5% + $0.40 of the whole payment (6% + $0.40 on plan subscriptions), so it is grossed up: added on top so that the price of what you buy reaches us in full. Payment processing fee applies to every way of paying at checkout: cards, Apple Pay, Google Pay and other wallets. Dodo Payments is our payment processor; it adds any sales tax or VAT at checkout, on top, where applicable. Both fees are shown as their own lines before you pay; for example, a $5 leaderboard listing is $5.79 ($0.79 payment processing fee, no platform fee); a $10 Quick try post is $12.74 ($10.00 + $1.50 platform fee + $1.24 payment processing fee); the Pro plan ($99/month) is $106.99 a month (payment processing fee 6% + $0.40, no platform fee); a manual deal agreed at $10 + $5 is $18.08 ($15.00 + $1.50 platform fee + $1.58 payment processing fee), before tax. The platform fee and payment processing fee are never refunded.

You are responsible for the content of your campaign messages, including any links and claims. Campaigns must be accurate, must not be misleading, and must comply with X's Paid Partnership Policy. We may reject or remove any campaign that violates these rules or our broader content policy.

A Quick try can also ask for a bio line, banner and profile picture when offered; xReach sets them on the creator's X profile when they publish, with a one-time permission the creator gives on X. Images you upload must be yours to use and follow X's rules. Current prices are always the ones shown at checkout, and we may change them for future purchases.

**Quick try.** One auto post with no account, sign-in, plan or plan fee. You choose its category and subcategory, optional creator filters (Verified only, a country) and a follower group; the price is fixed: the highest price among the creators available for those choices, shown before you pay. You write a post, or ask creators to repost or quote your own X post (same price), and may add a bio line, banner or profile picture when offered and list your site on the leaderboard in the same payment. You pay the price plus the platform fee and payment processing fee. It is sent to matching creators once the payment is confirmed (it is on X only once a creator publishes it); creators in bigger follower groups can see it too unless they turn that off. Its results come by the private link emailed to you, and anyone with the link can see them. If no creator posts it, you can request a refund under the rules below; the platform fee, payment processing fee and Dodo's $1 fee per refund aren't refunded.

**Campaign plans.** More campaigns are booked with a monthly plan (coming soon), paid before you sign in: Starter: $49/month + $4.18 payment processing fee, for 3 campaigns; Pro: $99/month + $7.99 payment processing fee, for 20 campaigns; Unlimited: $149/month + $11.79 payment processing fee, no campaign limit. Every plan is a subscription charged each month whether or not you book any campaign. The campaign count starts again each billing period and unused campaigns do not carry over; a cancelled subscription keeps working until the end of the period you paid for. Each campaign costs what you choose to pay creators plus the platform fee of 10% of that amount and the payment processing fee (a Quick try's platform fee is 15%). You can have one plan at a time. Cancel any time from your account: the plan keeps working until the last day of the period you paid for, then stops with no further charges. Until then, "Keep my plan" undoes it; after it ends, subscribe again for a new plan. To cancel, open your account and choose Cancel plan on your plan. It stops at the end of the period you paid for. Upgrade any time and it applies at once: we credit the unused part of your current plan, charge the new plan's monthly price less that credit, and a new billing month starts that day with the new plan's full campaign allowance. Before you confirm you see the plan, the exact charge and how it's worked out; the credit only reduces that charge and is never paid out. A downgrade starts on your next billing date with nothing charged or credited (no money back), and can be undone until then. Plan changes wait while a payment is on hold. While a renewal payment is on hold, no new campaign can be booked (live campaigns keep running) until Dodo Payments collects it; if it can't be collected, the plan ends. While a payment on a plan is disputed with your card issuer, no new campaign can be booked on that plan. **Plan fees are never refunded: not when you cancel, not when you downgrade, and not for campaigns you don't use.**

**Auto and manual campaigns.** A campaign is either auto or manual, never a mix. Auto: you set a price per post, and it is offered to every creator in auto mode in the campaign's category and follower group, who take it or leave it. Manual: you pay nothing for creators when you book. You pick creators in the campaign's follower groups and category and send each an offer. The creator has 24 hours (UTC) to accept, negotiate or decline; no answer counts as declined and the slot returns to you. You approve or decline a counter-offer within the same time. Once a price is agreed, you pay the agreed amounts plus the platform fee and payment processing fee within 24 hours (UTC); the creator may post only after that payment. Unpaid in time, the agreement lapses and the creator is released. An auto campaign is shown to creators in its own follower group; creators with more followers may also see it unless they turn that off, and creators with fewer followers never see it. Manual offers go only to the creators you pick. You may also list the campaign on the leaderboard (off by default); that listing is rank only.

You may only ask creators to repost or quote a post you own or are authorised to promote.

**Your message.** On a Quick try you write the post before paying. On a plan you add a campaign's message after paying for it: at checkout you agree to add it within 7 days; we remind you by email on day 2 and 6. If no message is added in time, the whole payment becomes a rank-only leaderboard listing and is not refunded. Creators never see a campaign before its message is set. An auto campaign needs at least one different wording for every 3 posts, so X does not flag the posts as duplicates.

You pay for a number of creators. If, when your campaign ends, fewer creators completed everything you asked for than you paid for, the price you paid for the posts that weren't delivered is eligible for a refund request from your account or your private campaign page. The same goes for the days of a bio line, banner or profile picture that didn't run because a creator joined after the start. This is the only refund: what was not delivered. You choose how it is paid: back to your original payment method through Dodo Payments, less Dodo's $1 refund fee for each original payment refunded (we refund from as few payments as possible), or as a Talentir payout, less Talentir's 3% payout fee. You bear that fee. Either way, when the amount isn't more than $1 no refund is possible. The platform fee and payment processing fee are never refunded. Paid in INR with an Indian card or UPI? Dodo can't refund part of that payment, so the refund is sent as a Talentir payout instead, with Talentir's payout fee (3%) taken off. The exact amount is shown before you ask. xReach reviews each request; once approved, the refund is issued through Dodo Payments (or sent as a Talentir payout). Currency conversion, final local amount and processing time are set by the provider. Plan fees are never refunded: not when you cancel, not when you downgrade, and not for campaigns you don't use. Listing fees and raises are never refunded once applied: a listing fee pays for your place on the leaderboard, which you keep. Only a campaign, listing or raise payment we couldn't apply is refunded: If we can't apply a payment (for example a sidebar spot sold a moment earlier, a plan with no campaigns left, or an amount that doesn't match the order), it's refunded automatically by the same rule: what you bought, less Dodo's $1 refund fee (a payment of $1 or less leaves nothing to return). The platform fee and payment processing fee aren't refundable.

If you create a campaign under a company or brand name, you are representing that you work for or are otherwise authorized to act on behalf of that company, and that you have whatever internal approval your organization requires to run the campaign. We do not verify that authorization, and we are not responsible for your compliance with laws, regulations, or industry rules that apply to your business, your campaign, or the region you are advertising in. That responsibility is yours alone.

## 6. Creator Obligations

Creators are matched to campaigns by their account's category and follower count. xReach sets each creator's category and subcategories from their public X profile and recent public posts, using automated tools including artificial intelligence, and may have a person review it. Creators don't choose their category; they can ask us to correct it from their dashboard or by email, and we decide the outcome. A creator chooses which subcategories of their category they take campaigns for. When a creator publishes a campaign, they agree to publish it exactly as specified by the campaign.

Each creator has a system price per post, worked out by xReach from their followers and engagement. Creators choose a price mode: auto assignment (the default), where every auto campaign in their category made for their follower group is offered to them at the campaign's price, to take or leave (plus campaigns made for smaller groups, unless they turn off "Show me campaigns made for smaller groups"), or negotiate, where they get Quick try posts at their system price (requests from advertisers who pick them start once advertiser plans launch). A creator answers a request within 24 hours (UTC) by accepting it, suggesting another price, or declining; an agreed request can be published once the advertiser has paid it.

Creators choose whether their sponsored posts are published with X's "Paid partnership" label, which we switch on through the X API. X requires the label on posts that are part of a paid partnership. Without it a post can be removed and the account restricted, and the creator is responsible for any disclosure the law requires where they live. Creators must keep their X account in good standing and must keep the sponsored post live and unedited until the campaign ends. A post that is deleted or edited early is not paid. After the campaign ends, deleting the post is not recommended; the creator removes the campaign's bio line, banner and profile picture themselves (xReach has no access to their account). A post is paid one price whenever it goes up during the campaign; a bio line, banner or profile picture is paid per day, so a creator who joins after the start is paid for the days left.

Bot engagement, fake follower counts, and any other inauthentic traffic are strictly prohibited and result in immediate account suspension.

## 7. Payments

Advertisers pay through xReach before a listing, plan, campaign or added creators start; in a manual campaign, each creator is paid for after they agree, before they post. Apart from the refund for posts that were not delivered by the end of a campaign, and the automatic refund of a payment we couldn't apply (both under Listings, Plans & Campaigns), payments are non-refundable, including listing fees, raises, the platform fee, the payment processing fee, plan fees, subscriptions, a payment that became a listing because no message was added, early removal, campaign underperformance, or change of mind. Payments are processed by Dodo Payments, our payment processor, and any sales tax or VAT that applies is added by Dodo at checkout.

Creators earn the campaign's price for them, less our creator fee (10%), for every campaign they deliver: earned once the campaign has ended and every placement stayed as set until it ended, as verified on X. Each delivered campaign is paid when it ends, through our payout partner Talentir, to the payout email the creator confirmed; Talentir's 3% payout fee is taken off each payout and shown as “Payout fee (Talentir)”. xReach keeps only its creator fee. Off-platform payments between advertisers and creators are not allowed.

## 8. Prohibited Content

Certain niches are restricted or banned based on region and on X's advertising policies. The Platform automatically hides restricted niches based on your target region.

- Alcohol is restricted in some regions (e.g. India, UAE, Saudi Arabia).
- Gambling is restricted in some regions (e.g. India, UAE, Singapore).
- Tobacco, weapons, and adult content are banned globally.

We also prohibit spam, misleading or fraudulent content, hate speech, harassment, and content that infringes on someone else's intellectual property. If a campaign is submitted that doesn't meet this policy, we remove it and take it off the leaderboard as soon as we catch it, no matter when in the campaign this happens, and no refund is given. We reserve the right to remove any campaign at any time, with no refund.

This applies to everything you submit with a campaign, including the ad copy and description text, not just the niche you selected. If we determine, at our discretion, that a description is sexually explicit or otherwise NSFW, or contains derogatory, abusive, or discriminatory language, we take the campaign down immediately. We are not required to notify you before doing this, and no refund is given.

**Advertiser responsibility.** We don't check who is behind an ad. Whoever pays for a campaign confirms that they own, or are legally authorised to act for, the brand, name, logo, website, app or X account it shows or links to, and that they have every right needed to publish it. They alone are responsible for it. If anyone raises a concern -- for example a brand owner saying an ad uses their name without permission -- we take the ad down (from the leaderboard, the sidebar and creators' posts) while we look into it, and remove it for good if the concern holds. Report a concern through the contact details in section 14.

## 9. Intellectual Property

You retain ownership of the content you submit to xReach, including campaign messages, images, and branding. By submitting content, you grant us a limited, non-exclusive license to display and distribute it on the Platform and in sponsored posts for the duration of the campaign.

The xReach name, logo, leaderboard layout, and other Platform branding are owned by us. You may not copy, reuse, or impersonate the Platform without our written permission.

## 10. Termination

You may stop using xReach at any time. Creators may delete their account from the Settings tab. This is permanent: your sign-in and personal details are removed, while records we must keep (delivered campaigns, payments, refunds and payouts) stay, without your personal details.

We may suspend or terminate your account, and remove any campaign, at any time and for any reason, including violation of these terms, violation of our [Rules](https://xreach.lol/rules), or suspicious activity. Termination does not entitle you to a refund.

**Appeals.** If we remove your campaign or suspend your account, you can appeal within 30 days through the contact details in section 14. Tell us which campaign or account it is and why you think the decision is wrong. A person (not an automated system) reviews every appeal and we reply with the outcome and the reason. If we find we were wrong, we restore the campaign or account.

## 11. Disclaimers

xReach is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory. We do not promise that the Platform will be uninterrupted, error-free, or secure.

We are not responsible for the conduct of advertisers or creators on the Platform, nor for the content of any sponsored post published through the service.

## 12. Limitation of Liability

To the maximum extent permitted by law, xReach and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including loss of revenue, loss of data, or reputational harm.

Our total liability for any claim arising out of these terms or your use of the Platform shall not exceed the amount you paid to us for the specific campaign that gave rise to the claim or, for creators, the earnings for that campaign.

## 13. Changes to These Terms

xReach may change these Terms, the Creator, Advertiser and Ranking Agreements, our policies, prices, categories and the rules of the Platform at any time, at our sole discretion, without needing anyone's approval. This includes plans, fees, how campaigns are matched and the rules above. Changes take effect when they are posted on the Platform; the "Last updated" date at the top of this page shows the latest revision. Continued use of xReach after a change is posted means you accept it.

A listing or campaign that has already been paid for runs under the terms agreed when it was paid, until it ends. For material changes we will also post a notice on the Platform or email the address you gave us, where we have one.

## 14. Contact

Questions about these Terms? Visit our [FAQ](https://xreach.lol/faq) for quick answers. For anything else, contact us at [legal@xreach.lol](mailto:legal@xreach.lol).

## Related pages

- [Campaign & creator rules](https://xreach.lol/rules): Content rules, disclosure, delivery and conduct for advertisers and creators.
- [Advertiser agreement](https://xreach.lol/advertiser-agreement): Terms for advertisers: Quick try, monthly plans, auto and manual campaigns, offers, the message deadline, reposts and quotes, payment, refunds, content rules and disputes.
- [Ranking agreement](https://xreach.lol/ranking-agreement): Terms for leaderboard listings: claiming a rank, the pure-spend ranking by total paid, raising any listing, what a listing shows, payment processing fee, and why listing fees and raises aren't refunded, except when we couldn't apply the payment.
- [Creator agreement](https://xreach.lol/creator-agreement): Terms for creators: system price and price modes, which campaigns you see, manual requests, delivery checks, fees and payouts.
- [Privacy policy](https://xreach.lol/privacy): What data xReach collects, how it's used and shared, advertiser sign-in, analytics, automated category classification, uploaded images and your rights.
- [Cookie policy](https://xreach.lol/cookies): The cookies and local storage xReach uses (sign-in, analytics and more), each listed by name with its purpose and how long it lasts.